UK-focused savings, enquiries and consumer information info@ylmuk.co.uk · +44 151 947 0293 · 128 City Road, London, EC1V 2NX
YLM UK · Your Lifestyle Marketing Ltd

Privacy Policy

How Your Lifestyle Marketing Ltd collects, uses, protects and shares personal information across ylmuk.co.uk.

YLM and Your Lifestyle are trading names of Your Lifestyle Marketing, a company registered in England and Wales No 17189874 with its registered office at 128 City Road, London, EC1V 2NX and by entering our site you are agreeing to YLM UK’s Terms and Conditions, to view our T&Cs and Privacy Policy to see how YLM UK will use your information.

YLM UK are specialists in the provision of consumer data for marketing, profiling and market research purposes and we are committed to protecting and respecting your privacy. We work closely with some of the UK’s leading brands to help them target their offers better and learn more about what consumers want from their products and services. YLM UK provides manufacturers, retailers, service providers and marketing organisations with the key information they need in order to serve you better. Be assured that any such companies will only use your data in accordance with the Data Protection Act 2018 and other applicable laws relating to privacy.

Marketing Services Providers are companies who collect data from Data Controllers, such as ourselves, and help their clients tailor products and services which best suit your needs. They may also use your data for fraud prevention. The Marketing Services Providers we work with are strictly limited to only those organisations we have completed checks on and who will process your data in strict compliance with all laws, regulations and guidance with regard to Data Protection. We will share your data under strict licence terms with the Marketing Services Providers listed below, who like us, will use it to create products and services to help organisations better understand the likely characteristics of their customers; communicate with them more effectively; and find others like them across a range of marketing channels. Our Marketing Service Providers include:

In sharing your data with Marketing Services Providers, we rely on a lawful ground called ‘legitimate interest’, as our business depends on our ability to partner with third parties who process personal data for marketing-related reasons.

BACKGROUND:

Your Lifestyle Marketing Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and business associates, and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Information about Us

YLM and Your Lifestyle are trading names of Your Lifestyle Marketing, a company registered in England and Wales No 17189874 with its registered office at 128 City Road, London, EC1V 2NX and by entering our site you are agreeing to YLM UK’s Terms and Conditions.

Data Protection Officer: Oliver Highfield

General Email Address: info@ylmuk.co.uk

Compliance Email Address: compliance@ylmuk.co.uk

Telephone: +44 151 947 0293

Postal Address: 128 City Road, London, EC1V 2NX, United Kingdom

Website: ylmuk.co.uk

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

4. What Are My Rights?

Under the DPA 2018 & GDPR Legislation, you have the following rights, which we will always work to uphold:

  • The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 12.
  • The right to access the personal data we hold about you. Part 10 will tell you how to do this.
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 12 to find out more.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 12 to find out more.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way. Part 6 explains more about how we use your personal data.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 12.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office whose contact details are:

The Information Commissioner’s Office (ICO)

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Tel: 0303 123 1113

Online: https://ico.org.uk/make-a-complaint/

We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 12.

Those third parties who would wish to send you marketing communications or to advertise to you will fall into the following categories:

Sector Description / Examples
Retail
  • Online retail
  • General stores
  • Automotive (including dealerships and accessories)
  • Property
  • Home furnishings
  • Home improvement
  • Home Services
  • Fashion and clothing
  • Telecoms and utilities
Finance
  • Loans, credit cards and mortgages
  • Investments & savings
  • Pensions
  • Personal Injury Claims
  • PPC Commissions
Insurance
  • Home
  • Car
  • Travel
  • Pet
  • Personal
  • Other insurances
Travel
  • Holidays
  • Hotel
  • Airlines
  • Travel booking
Lifestyle
  • Health & Well-being
  • Fitness
  • Charities
  • Media & publishing companies
  • Leisure
  • Gaming
  • Legal Services
  • Educational institutions

5. What Personal Data Do You Collect and How?

Depending upon your use of our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. We do not collect any ‘special category’ or ‘sensitive’ personal data, personal data relating to children, or data relating to criminal convictions and/or offences.

Data Collected How We Collect The Data
Identity Information including: name, title, date of birth, gender Telecalling
Contact information including: address, email address, telephone number Telecalling
Business information including: business name, job title, profession Telecalling
Payment information including: card details, bank account number Telecalling
Profile information including: preferences, interests, purchase history Telecalling
Data from third parties including: contact information, profile information Telecalling

6. How Do You Use My Personal Data?

Under the DPA 2018 & GDPR Legislation, we must always have a lawful basis for using personal data. The following table describes how we will or may use your personal data, and our lawful bases for doing so:

What We Do What Data We Use Our Lawful Basis
Communicating with you Opt-in Data Telecalling
Supplying you with information by email and/or post that you have opted in to (you may opt-out at any time by calling our inbound number: +44 151 947 0293). Opt-in Data Telecalling

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message, or post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the DPA 2018 & GDPR Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 12.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the DPA 2018 & GDPR Legislation and your legal rights.

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

Type Of Data How Long We Keep It
Identity Information including: name, title, date of birth, gender 12 Months
Contact information including: address, email address, telephone number 12 Months
Business information including: business name, job title, profession 12 Months
Payment information including: card details, bank account number 12 Months
Profile information including: preferences, interests, purchase history 12 Months

8. How and Where Do You Store or Transfer My Personal Data?

We will store or transfer your personal data within the UK. This means that it will be fully protected under the DPA 2018 & GDPR Legislation.

We may also store or transfer some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the DPA 2018 & GDPR and/or to equivalent standards by law.

We may store or transfer some or all of your personal data in countries that are not part of the UK or the European Economic Area (EEA). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the DPA 2018 & GDPR Legislation as follows:

  • We share your data within the group of companies of which we are a part. Where this involves the transfer of personal data outside the EEA, our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage. These are known as “binding corporate rules”. More information on binding corporate rules is available from the European Commission and the ICO.
  • We share your data with external third parties, as detailed in Part 9 and Part 14, that are based outside of the EEA. The following safeguards are applied to such transfers:
    • We will only transfer your personal data to third countries whose levels of data protection are deemed ‘adequate’ by the UK Government or the European Commission.
    • We use specific contracts with external third parties that are approved by the relevant authorities for the transfer of personal data to third countries. These contracts require the same levels of personal data protection that would apply under the DPA 2018 & GDPR Legislation.
    • Where we transfer your data to a third party based in the US, the data may be protected if they participate in recognized international data protection frameworks (such as the UK Extension to the EU-US Data Privacy Framework) requiring standards similar to those in Europe.

Please contact us using the details below in Part 12 for further information about the particular data protection mechanisms used by us when transferring your personal data to a third country.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

  • Limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  • Procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.

9. Do You Share My Personal Data?

We share your personal data with third parties for the purposes of fulfilling your specific enquiry, subject to the following provisions and exceptions:

  • If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
  • In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
  • We may share your personal data with other companies in our group for marketing purposes. This includes our subsidiaries and/or our holding company and its subsidiaries.

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described in Part 8.

If any personal data is transferred outside of the UK or EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the DPA 2018 & GDPR Legislation, as explained in Part 8.

10. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 12. A Subject Access Request can be submitted directly to our compliance team, and we will guide you through providing verification so we can respond quickly.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request promptly (within 10 days of receipt and, in any case, not more than one calendar month of receiving it). Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

11. International Data Transfer

External third-party service providers who may process personal data on our behalf may be based outside the UK or EEA so their processing of your personal data will involve a transfer of data outside the UK or EEA.

Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by ensuring that appropriate safeguards are implemented. For example, we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data, where we have adopted standard contractual clauses approved for use in the UK and EEA to safeguard the data, or where a derogation applies (for example, if you have given consent to the transfer).

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK or EEA.

12. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Oliver Highfield, Data Protection Officer):

Company Name: Your Lifestyle Marketing Ltd (t/a YLM UK)

Data Protection Officer: Oliver Highfield (DPO)

Compliance Email: compliance@ylmuk.co.uk

General Email: info@ylmuk.co.uk

Telephone: +44 151 947 0293

Postal Address: YLM UK, 128 City Road, London, EC1V 2NX, United Kingdom

Website: ylmuk.co.uk

13. Your right to lodge a complaint with a supervisory authority

If we cannot deal with your complaint to your satisfaction you also have the right to complain to a relevant supervisory authority which include:

Information Commissioner’s Office (ICO)

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Phone: 0303 123 1113

Online: ico.org.uk/concerns/ or ico.org.uk/make-a-complaint/

Advertising Standards Authority (ASA)

Castle House, 37-45 Paul Street, London, EC2A 4LS

Online Complaints:

asa.org.uk/make-a-complaint.html

14. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available on https://ylmuk.co.uk/privacy-policy/.

This Privacy Notice was last updated 03/11/2025. Also you are giving your permission for us to share your information with third parties such as but not limited to:

Company Website Category Subcategory Company No. ICO Reg.
Acxiom Ltd http://www.acxiom.co.uk/ Marketing Marketing companies 1182318 Z5459609
Age UK https://www.ageuk.org.uk/ Charity Elderly charities 6825798 Z1669914
AIG Europe Ltd https://www.aig.co.uk/ Insurance General insurance 1486260 Z9265754
Alchemy Direct Media UK Ltd http://www.alchemydirectmedia.com/home Marketing Marketing companies 6604160 Z1366077
Alpha Thrust Management https://Atmanagement.co.uk Utilities Telecom Companies 6306526 Z1610273
Amnesty International https://www.amnesty.org.uk/ Charity Human rights charities 3139939 Z8131207
Appliance Sure Ltd https://appliancesure.com/privacy-policy Warranty — 12117358 ZA712035
Aura Media Group Limited (trading as YourOffers.co.uk) https://www.auramediagroup.co.uk/privacy-policy.html Marketing Marketing companies 11239047 ZA324659
Bamboo Marketing NW Limited NO LONGER ASSOCIATED WITH YLMUK.COM Financial Claims 12686308 ZB893045
British Heart Foundation https://www.bhf.org.uk/ Charity Health & medical charities 699547 Z8000253
BT Group plc https://www.btplc.com/ Utilities Telecom companies 4190816 Z8339253
Buffalo Data And Media Ltd http://buffalodm.com/ Marketing Marketing companies 9772577 ZA142985
C & C communications Ltd http://candccommunications.co.uk/ Marketing Marketing companies 1199163 ZA145335
C-Centric Ltd http://www.ccentric.co.uk/ Marketing Marketing companies 7096453 ZA188569
Choose Leads Ltd http://www.chooseleads.co.uk/ Marketing Marketing companies 8241795 ZA031580
CLC World Resorts & Hotels https://www.clcworld.com/ Travel Holiday and property ownership 3123199 Z6762365
Client Care Association — Marketing — 13754710 ZB755713
Conclusive Financial https://conclusivefinancial.co.uk/ Finance Financial Services 8463668 ZA007561
Consumer credit justice trading as the refund consultants https://consumercreditjustice.org/about-us/ Claims PCP 06870309 Z3203665
Curzon Claims Limited — — — 836011 Z3012445
Data Baby Direct Marketing Ltd https://www.datababy.co.uk/ Marketing Marketing companies 8509409 ZA002757
Datablazers Inc T/a Save Today http://www.save2day-ph.com/privacypolicy/ Marketing Marketing companies CS201408819 —
East Anglian Air Ambulance https://www.eaaa.org.uk/ Charity Life saving charities 4066700 Z3529278
Eco Home Group Ltd https://www.theecohomegroup.com/ Utilities Energy products & services 9452482 ZA252894
EDF Energy plc https://www.edfenergy.com/ Utilities Electricity, gas & oil providers 2366852 Z7005326
Equiniti Data Limited https://equinitidata.co.uk Marketing Marketing companies 5350329 Z9452802
FC Management Services Limited DIYPI https://www.diypi.co.uk/Disrepair Claims https://www.disrepairclaims.online/FC Management Services https://www.fcmanagementservices.co.uk/Damp and Disrepair https://www.dampanddisrepair.co.uk/Community Support Group https://www.csghelp.org/ Claims Claims Management 10451654 ZA539221
First For Justice https://firstforjustice.org.uk Financial Claims 15090914 ZB664620
First Legal Solicitors — Financial Claims Management — ZA240665
Fusion BPO Services Ltd https://www.fusionbposervices.com/ Marketing Marketing companies 7484788 Z3154361
Goldman Knightley Limited http://www.goldmanknightley.co.uk/ Finance Claims 9733115 ZA167830
GrevityWings Technologies Limited http://www.grevitywings.com/ Marketing Telephonic Survey & sales 12884840 ZA788601
Guide Dogs for the Blind https://www.guidedogs.org.uk/ Charity Animal charities 291646 Z5672321
Gumi Vitamins Ltd — — — — ZB528808
HDR Claims Experts Ltd https://hdrclaimsexperts.com/ Financial Claims 15671172 ZB9077067
Home Appliance Guard Limited http://www.homeapplianceguard.co.uk/ Insurance General Insurance 5927936 Z2849365
Homeshield Direct Ltd — Retail Home Services — —
HW Legal Solicitors & Co Limited https://www.hwlegal.co.uk/ Claims Legal — ZB932209
Interactive Results Interactiveresults.co.uk Marketing Marketing Companies SC487971 ZA085098
Jigsaw Claims NO LONGER ASSOCIATED WITH YLMUK.COM Financial Claims Management — ZC004342
KNR Marketing Limited Nextenergy.co.uk Thefreestuff.co.uk Marketing Marketing Companies — ZB060217
Lead 365 www.lead365.co.uk Marketing Marketing companies 9973434 ZA214185
London Art Exchange Ltd https://www.thelax.art/ Investment Art 12874213 —
Match Me Legal Ltd — Financial PCP Claims 09948739 ZB663349
Marketingfile.com Ltd http://www.marketingfile.com/ Marketing Marketing companies 3991400 Z8529876
Marks & Spencer plc http://www.marksandspencer.com/ Retail Fashion & clothing 214436 Z6046528
Marsh & Parsons (Holdings) Ltd http://www.marshandparsons.co.uk/ Real Estate Real Estate Agency 7815928 Z2953457
Mazda Motors UK Ltd https://www.mazda.co.uk/ Retail Automotive 4212655 Z5739409
McCann-Erickson Advertising Ltd https://www.mccann.com/ Marketing Marketing companies 1372305 Z5991425
Media Bowl Ltd http://mediabowl.co.uk/ Marketing Marketing companies 7675128 Z2763280
Michael jukes T/A PCP365 — Finance Claims — —
New Mount Reclaim Limited — Finance Claims 9481117 ZA127582
O2 https://o2.co.uk Telecoms Mobiles 1743099 —
Octopus Energy Ltd https://octopus.energy/ Utilities Electricity, gas & oil providers 9263424 ZA156851
Orca Ltd http://orca.ltd.uk/ Marketing Marketing companies 4395028 Z6688377
PCP BUddy — Financial PCP Claims — —
PCP Hero — Financial PCP Claims — —
Perfect Ingenuity Ltd http://perfectingenuity.com/ Marketing Marketing companies 9265244 ZA081918
Personatech Limited http://housingdisrepairservice.org Marketing Disrepair 13045386 ZB159896
Plan Central Limited — Financial Advice Funeral plans,Will writing and Life Assurance 12171510 ZA337918
Premier Legal Assist Motorfinance.claims.co.uk Financial Financial Services 07531982 ZA116686
QUICK TAX CLAIMS LIMITED — Marketing Marketing Companies 1437745 ZB404111
Recuva Technologies PVT Ltd www.britishopinionpolls.comwww.recuvatech.com Marketing Tele Survey — ZA560145
Redress Scheme Experts is a trading style of Riteway Claims Limited Financial Conduct Authority: FRN941650 Finance Claims 10703533 ZA044391
Repair & Assure — Warranty Insurance — —
Sales Fuel Ltd Trading as Honest Quotes — — — 9170565 ZA563607
Sales Lead Generation Limited — Marketing & Advertising Lead Generation 16166807 ZB854341
Survey Confederation Limited — Finance Claims 10039875 ZA171758
Three Mobile http://www.three.co.uk/ Utilities Mobile 3885486 Z5513412
Tomato Energy – Renewable Energy Solutions https://www.tomato.energy/assets/documents/Privacy_Notice.pdf Energy Company Utilities 09735768 —
TDP Direct Marketing Ltd http://www.tdpmarketing.co.uk/ Marketing Marketing companies 6547606 Z138694X
UK Consumer Links Limited — Marketing Call Centres 9689776 ZA129296
V3 Outsourcing Solutions Ltd https://www.consumerathome.co.uk/ http://www.v3os.co.uk/ Marketing Telesurvey 11863483 ZA503863
WAF Technologies Limited https://waftechnologies.com/ NO LONGER ASSOCIATED WITH YLMUK.COM SINCE 02/2020 Marketing Companies Telemarketing & Sales 12899866 ZA791256
Veritas Data Sciences Ltd — — — 8945781 ZB154440
Vision Vantage Ltd http://www.linklifestyle.co.uk/ Marketing Telesurvey 12305541 ZA562947
Vodafone https://www.vodafone.co.uk/ Utilities Broadband 1471587 Z1933885
Willing To Give Ltd T/a Greyfriars Estate Planning http://www.greyfriars-estateplanning.co.uk/ Financial Advice Funeral plans, Will writing and Life Assurance SC611290 ZA520701
X15 Retail Ltd — Retail — 15574996 ZB877913
XpertsRUs Ltd — Marketing — 16911023 ZC065726
Xtreme Home Protection — Insurance General Insurance — ZA559875
Xtreme Boiler Protection — Insurance General Insurance — ZA559875

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